Swift is seeking a highly motivated and skilled professional for the role of Customer Support Executive in Dehradun. The ideal candidate will have 0-2 years of experience in a similar role and a graduate degree in any field of study.

Customer Support Executive at Swift in Dehradun, Uttarakhand

Job Title: Customer Support Executive
 
Location: Dehradun
 
Position Type: Full-time
 
Salary: As per the company standards
 
Experience: 0- 2 years
 
Education: Graduate

Responsibilities of Customer Support Executive

• Respond to customer queries in a timely and accurate way, via phone, email or chat

• Identify customer needs and help customers use specific features

• Analyze and report any malfunctions

• Update our internal database with information about issues and customer escalations

• Follow up with customers to ensure their escalations are resolved

• Gather customer feedback.

The successful candidate will possess excellent MS Office, database management software such as Freshdesk, communication & inter-personal skills, . If you have relevant experience and are interested in this opportunity, please apply at the below link.

Note: It is important to know that real employers do not ask job seekers to pay money in exchange for a job. So, please be careful and avoid paying for any job opportunity.

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About Swift

Swift is in the process of creating an advanced checkout and order fulfillment service tailored for the Indian market. They are developing a comprehensive platform that integrates payment processing and logistics solutions to address various fulfillment requirements.

Swift offers businesses the chance to deliver a customer experience on par with industry giants like Amazon and Flipkart, while also helping them save both time and money. In essence, Swift operates as a platform similar to Amazon, but without predefined website listings, allowing sellers to create and customize their own sales channels.